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Lesson 2. Wanneer is de gemeente open? Services, opening hours, and forms

I can ask when an office is open, understand opening hours and signs, make an appointment, pick up a package at the post office, tell a bank from a sofa, and fill out a form: street, house number, ZIP code, and city.

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Wanneer is … open? Offices and forms

Opening hours, the bank, and forms

When is it open? Wanneer is … open? — Van negen tot vijf. On the door: open — open, dicht or gesloten — closed, openingstijden — opening hours. To make an appointment: Ik wil graag een afspraak maken. In an office you're served at a window, het loket, or at a desk, de balie. To send a package: Ik wil dit pakket versturen. A stamp is de postzegel. Two words have two meanings each. de bank is “bank” and “sofa”: naar de bank — to the bank, op de bank — on the sofa. de rekening is the “check” in a café and a “bank account”: in a café you ask for de rekening, alstublieft; at the bank you have your own account, a rekening. A debit card is de pinpas, in everyday speech often het pasje. A form is het formulier (the table is next to this text). First voornaam and achternaam; there's no middle-name field. The house number comes after the street, not before it as in English: Breestraat 25. Below that: postcode (four digits and two letters) and woonplaats, your city or town. At the end: your signature, de handtekening. Common mistakes: • ×Wanneer de post is open? → Wanneer is de post open? • ×25 Breestraat → Breestraat 25 • ×Mijn woonplaats is Breestraat. → woonplaats is your city: Delft.
Form fields

The form goes from top to bottom; the house number comes after the street.

Form fieldWhat to writeExample
Voornaamfirst nameEva
Achternaamlast nameMeijer
Straat en huisnummerstreet and house numberBreestraat 25
PostcodeZIP code: four digits and two letters2611 KL
Woonplaatsthe city or town where you liveDelft
Telefoonnummertelephone06 12 34 56 78
E-mailadresemaileva.meijer@mail.nl
Handtekeningsignature(sign here)
Lesson notes
Opening hours, the bank, and forms
When is it open? Wanneer is … open? — Van negen tot vijf. On the door: open — open, dicht or gesloten — closed, openingstijden — opening hours. To make an appointment: Ik wil graag een afspraak maken. In an office you're served at a window, het loket, or at a desk, de balie. To send a package: Ik wil dit pakket versturen. A stamp is de postzegel. Two words have two meanings each. de bank is “bank” and “sofa”: naar de bank — to the bank, op de bank — on the sofa. de rekening is the “check” in a café and a “bank account”: in a café you ask for de rekening, alstublieft; at the bank you have your own account, a rekening. A debit card is de pinpas, in everyday speech often het pasje. A form is het formulier (the table is next to this text). First voornaam and achternaam; there's no middle-name field. The house number comes after the street, not before it as in English: Breestraat 25. Below that: postcode (four digits and two letters) and woonplaats, your city or town. At the end: your signature, de handtekening. Common mistakes: • ×Wanneer de post is open? → Wanneer is de post open? • ×25 Breestraat → Breestraat 25 • ×Mijn woonplaats is Breestraat. → woonplaats is your city: Delft.