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A1

Lesson 1. Pardon? Asking again, making a call, writing a message

I can ask someone to repeat or speak more slowly, answer the phone and make a call myself, ask for someone on the phone, ask for a callback, and understand a short message with m'n, z'n, d'r.

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Pardon? Asking again and making a call

Asking again, making a call, reading a message

Didn't understand? Say so: Ik begrijp het niet. (with het). To ask someone to repeat: Kunt u dat herhalen? To ask them to speak more slowly: Langzamer, alstublieft. A word you don't know: Wat betekent …? When you don't know what something is called: Hoe zeg je … in het Nederlands? With friends, with je: Kun je dat herhalen? On the phone you give your name with met: “Met Anna” — “Anna speaking”. That's how you answer a call and how you start your own: Hallo, met Anna. Formally: U spreekt met … To ask for someone: Kan ik … spreken? If you don't know whom to ask for: Kan ik iemand spreken? To call back is terugbellen. The prefix goes to the end: Ik bel de dokter later terug. After kunnen, willen, and moeten the verb goes at the end, as one word: Wil je Marta terugbellen? In messages to friends people write short forms: m'n = mijn, z'n = zijn (“his”, not “to be”), d'r = haar (“her”), 't = het. On a form and in a letter, write the full form. Common mistakes: • ×Ik niet begrijp. → Ik begrijp het niet. • ×Ik terugbel Daan. → Ik bel Daan terug. • ×Wil je Marta terug bellen? → terugbellen is one word. • ×Hij z'n ziek. → Hij is ziek. • ×Hallo, dit is Anna. → Hallo, met Anna.
A phone call

Ten set phrases: what you need to do — what to say.

What you needIn DutchIn English
Answer the phoneMet …… speaking
Say who you are when you callHallo, met …Hello, this is …
Ask for someoneKan ik … spreken?Can I speak to …?
Ask for any staff memberKan ik iemand spreken?Can I speak to someone?
Ask someone to waitWilt u even wachten?One moment, please
The person isn't there… is nu niet hier.… isn't here right now
Promise to call back… belt je terug.… will call you back
Ask for a callbackKunt u … terugbellen?Can you call … back?
You didn't catch itPardon? Kunt u dat herhalen?Sorry? Could you repeat that, please?
Ask someone to spellKunt u uw naam spellen?Please spell your name
Lesson notes
Asking again, making a call, reading a message
Didn't understand? Say so: Ik begrijp het niet. (with het). To ask someone to repeat: Kunt u dat herhalen? To ask them to speak more slowly: Langzamer, alstublieft. A word you don't know: Wat betekent …? When you don't know what something is called: Hoe zeg je … in het Nederlands? With friends, with je: Kun je dat herhalen? On the phone you give your name with met: “Met Anna” — “Anna speaking”. That's how you answer a call and how you start your own: Hallo, met Anna. Formally: U spreekt met … To ask for someone: Kan ik … spreken? If you don't know whom to ask for: Kan ik iemand spreken? To call back is terugbellen. The prefix goes to the end: Ik bel de dokter later terug. After kunnen, willen, and moeten the verb goes at the end, as one word: Wil je Marta terugbellen? In messages to friends people write short forms: m'n = mijn, z'n = zijn (“his”, not “to be”), d'r = haar (“her”), 't = het. On a form and in a letter, write the full form. Common mistakes: • ×Ik niet begrijp. → Ik begrijp het niet. • ×Ik terugbel Daan. → Ik bel Daan terug. • ×Wil je Marta terug bellen? → terugbellen is one word. • ×Hij z'n ziek. → Hij is ziek. • ×Hallo, dit is Anna. → Hallo, met Anna.